Shipping & Returns
Shipping & Return Polic
The indian morchang Manufacturer family is committed to bringing you the best in musical instruments and shipping is a large part of that. Standard 5 day shipping within india is free and guaranteed to arrive in good working condition During the Holiday season free three day shipping may take up to 7-10 days due to large postage loads of Courier service.
International shipments are only an additional 10 usd total per order regardless of order size. Upgraded international shipping with guaranteed tracking is available at increased cost. A phone number and email is required all international orders. This is for the customs form. Be sure phone and email is included on all international order shipping info. Phone and email address are confidential and are only used for the purpose of shipping customs forms as well as if the need arises to contact the individual if address problems are present and need verified. india shipments are guaranteed to arrive and be in good working condition. If an international shipment and held by customs of country of destination it is the responsibility of the receiver to communicate with customs. Tracking may not be available to some international shipments depending on your country. The appearance of handmade instruments especially hot forged harps and hand carved cases may vary. Handmade harps are each unique and may have slight differences in sound and timbre.
Only Rits within India will be accepted.
Returns are allowed minus shipping cost and within reason, provided that the harps are returned in same condition as received and free of rust or corrosion. If returning please contact us at email email@example.com. If you have any problems or questions regarding shipping or if there is anything extra you would like to inquire of please contact us at email firstname.lastname@example.org. Thank you for choosing indian morchang.